Under certain, special circumstances, it may be possible to freeze your membership temporarily.

If you would like to apply for a freeze extension, then please fill out the form below.

Please note, that freeze applications will only be possible for a limited number of situations, and for each situation, proof will be required. 
Please ensure that you include any associated documents to validate your application. Any application without the necessary proof or validation will not be accepted.

Once you have submitted a freeze application, one of the team will be in touch.
Due to the current high demand, this may take a few days. Please do not call, as the Contact Centre team will not be able to provide an update on your application.

Members from sites that are not currently scheduled to reopen do not need to do anything, their membership will remain frozen. Only fitness members of Adwick Leisure Complex, Dearne Valley Leisure Centre, Fitness Village Balby and The Dome will automatically be unfrozen.