Everything you need to know from Monday 19th July.
Following the news that England will move into step four in the roadmap out of lockdown on 19 July we are making a number of changes across our DCLT venues.
While this is a positive step and marks a move towards normality for us all, it is important to remember not everyone will be comfortable with restrictions easing, so we are asking all of our customers and staff to please be kind and patient with others, and to respect the personal space of those around them at all times.
Regular cleaning and sanitisation will of course continue across all areas and all sanitisation stations must remain in place and be adequately stocked.
We are asking our staff and customers to continue to wear a face mask if they can.
We know that some of you will choose not to, and that is your decision to make, we’re just asking that, given the high rates of infection in Doncaster at the moment, you consider wearing them as you move around our venues.
Your health and wellbeing remains our top priority.
Regular cleaning and sanitisation will of course continue across all our sites and all sanitisation stations will remain in place.
Below is a summary of the main changes that will be in place across our sites from Monday 19 July:
Fitness
- Our gyms will be open from 6am – 10pm Monday to Friday and 7am – 7pm at weekends;
- Gyms will return to open access for members - this means you no longer need to pre-book, instead you will be able to simply turn up and swipe your membership card;
- There will be more availability in Fitness Classes and these will remain bookable online;
- Changing rooms will reopen, along with sauna and steam rooms;
- Casual users can return too, by booking online;
Swimming
- Changing rooms will be fully open, including shower facilities;
- There is no longer a requirement to arrive ‘swim ready’, although you are still welcome to do so if you wish;
Building flow
- The one-way systems will no longer be in place;
- Visitors to the Dome will now be able to enter and exit through the main entrance;
On behalf of everyone at DCLT, we would like to thank everyone for their support and loyalty throughout such a challenging time.
We look forward to seeing you at our venues soon.
FREQUENTLY ASKED QUESTIONS
Do I still have to wear a mask?
Masks will no longer be a legal requirement in public places but anyone can choose to wear one if they wish to, and we are activiely encouraging people to do so.
Do I need to be double jabbed?
We are not enforcing the Covid passport but we do expect our customers to be responsible. If you have Covid 19, relevant symptoms, or have been in contact with someone with symptoms from your own household then please isolate as per the Government guidelines.
Can I just turn up?
All our activities will continue to be online booking only, with the exception of open access to the gym for members.
All swimming, ice skating, golf, outdoor sports, cycling and gym classes will continue to be book online only to ensure we maintaing safe capacities.
Can I attend the gym as a non member?
Yes, our pay as you go offering for the gym will return at a fee of £6.50 per session. This needs to be booked and paid for online in advance of your session and if it is the first time you have been post-Covid you will need a quick induction before you can come and go as you please.
Do I still need to book gym classes?
Yes, gym classes will still need to be booked online to maintain safe numbers but from MOnday 19th July we will be able to increaese them to be more than they were previously.
Are showers opening again?
Yes all our showers will reopen on Monday 19th July 2021.
Is Big Splash and Ice Skating still limited to 90 minutes?
Yes our session times and session capacities will remaing the same and they will both be 90 minutes each for Big Splash and Ice Skating. We have had very positive feedback from customers on their post Covid experiences so we are not looking to change these sessions.
Our popular "Big Day Out" offer has also returned as a "Summer DayCation" where you can add both activities to your basket and receive a 20% discount for staying the day.
Is it still safe to visit?
As a responsible venue operator we take your safety very seriously and will continue to sanitise and clean all areas in the same way as we have been doing since reopening. All our staff are fully briefed on all safety and hygiene protocols.
Is Sauna and Steam reopening?
Yes the saunas and steam rooms will reopen for you to enjoy.
Are you taking on new children for swimming lessons yet?
As soon as we have spaces available for children’s swimming lessons we will contact our waiting list and also announce it on our website and social media.
Will entry and exit point change?
Yes all entry and exit points will return to pre-Covid procedures and our one way systems will be removed.
Can I spectate at swimming?
Yes, spectating can return for swimming lessons. Spectating can also return for general swims at Awdick, Armthorpe, Dearne Valley and Rossington.
When will bowling be reopening?
We will let you know when we have a date for when our bowling alley can reopen.
When will indoor sports reopen?
Many of our sports hall facilities are currently being used as vaccination centres, so are not available for indoor sports just yet.
Squash Courts opened for booking on May 17th.
When will soft play areas reopen?
Soft play areas at the dome and Adwick are both located in areas that are currently being used for an alternative purpose, therefore we do not intend to reopen these areas until later in the Summer.
