Frequently Asked Questions
FAQs - Treat Week
Yes, we have plenty of parking for coaches in Car Park 2.
The Lagoons
- The Volcano water features (Body Racer and Aquatube flumes)
- Water depth upon exiting these features is 1.0m deep.
- The minimum recommended age to ride these features is 8 years old.
- All swimmers must be 1.0m tall and be in good health.
- Upon exiting the flume, swimmers must be capable of swimming to the steps.
The Falls
- This is a fast slide.
- The depth of water in the catchment tank is up to 0.5m.
- All swimmers must be 1.2m tall and be in good health.
Wild Waters
- Water depth at the deepest part is 1.5m.
- This area contains underwater jets creating fast flowing water.
- Non-swimmers are not allowed in this zone when water jets are working.
Weak/non-swimmer
- A weak or non-swimmer is defined as any child who does not meet the criteria of the ASA/ISRM Pool Swimming Standard Award.
- Weak or non-swimmers are restricted to the designated non-swimmer areas of the pools, which are the small pool and the shallow end of the main pool.
- Anyone with known medical conditions or accompanying anyone with medical conditions that may affect their safety should inform the lifeguard on duty.
- Customers with epilepsy must be accompanied by a responsible adult (aged 16 and over) on a one-to-one basis. They should inform the lifeguard on duty.
Our £4.50 packed lunch includes a choice of sandwich plus XXX
Please arrive 20 minutes before your booked session time so that we can get you all checked in and prepared for your activities.
xxx
If the children can swim and are adhering to the admissions policy then no, teachers and adults can watch from the bacony area. If adults are wishing to go in the pool, 1 teacher / adult will be admitted free of charge per 10 children.
If the children are happy to go on the ice and are over 8 years old then a teacher / adult is not mandatory and is entirely optional. Our ice team will be on and off the ice to help any child that needs it.