Terms Of Use

This is the official terms of use document for the Doncaster Cultural leisure trust (DCLT) website.

Important Notice

This is the website of DCLT, Doncaster Lakeside, Bawtry Road, Doncaster, South Yorkshire, DN4 7PD

We will do our best to answer accurately queries e-mailed to us by you but in our sole discretion, reserve the right not to answer such queries. Such queries and answers do not form a contractual relationship between us and DCLT accept no contractual responsibility for our responses.

This website contains general information and the content is for information purposes only. It does not constitute specific professional advice on any matter nor should it be used as such. Whilst DCLT uses every effort to ensure that the content is accurate and up to date, nothing on this website should be construed as professional advice. We cannot accept responsibility for actions based on the materials contained herein. By using this website you confirm that you have not relied on any such content. If you require advice on any specific problem please contact one of our partners before taking any action as a result of the comments made on this site.

Internet Trading and Conditions

By using the DCLT website ("www.dclt.co.uk") you agree to be bound by the terms of use and if you acquire services using the website you agree to be bound by the terms and conditions of the provision of those services.

Terms of Use

This agreement by which you agree to abide in exploring and accessing information from this website governs the terms upon which you are granted access to this website by DCLT. This website contains proprietary notices and copyright information, the terms of which you agree to observe and follow.

You assume full responsibility for the protection of your computer system including computer hardware and software, stored data on your computer system and the stored data and computer systems included hardware and software of third parties who may access or be otherwise connected to your computer systems

You will assume the responsibility of ensuring that programmes or other data downloaded or otherwise received from this website are free from Viruses, Worms, Trojan horses or other items of a destructive nature.

Data Security

DCLT will take reasonable steps to ensure that data transported electronically to us via the website or otherwise and stored by DCLT or otherwise is not accessed by third parties. You accept the risk that data transmitted electronically to DCLT via this website or otherwise may be intercepted before reaching DCLT, or accessed from dclt data storage means by third parties' unauthorised by DCLT, and may be exploited unlawfully by such unauthorised third parties. DCLT does not assume responsibility for guarding against the access of such unauthorised third parties'.

Privacy Policy

We will retain details you provide about yourself on our databases. These details may be used to send you information about DCLT services and other information.

DCLT protect your personal data by storing it in an area of our network which is protected by a firewall. The purpose of this is to ensure that there is no unauthorised access or improper use of your data. DCLT does not pass on any of your data to third parties for any purpose.

If there is a change in your personal details or you do not wish to receive any information from us please communicate this by email on the contact page or write to DCLT, Doncaster lakeside, Bawtry Road, Doncaster, South Yorkshire, DN4 7PD

Connected Sites

DCLT makes no representations as to the security, quality or property of any website which may be accessed through this website. Connected websites accessed through this site are independent website over which DCLT does not exercise any control, whether financial, editorial, or of any other kind and are not in any way endorsed by DCLT.

The information contained in this website may contain inaccuracies or typographical mistakes. Information may be changed or updated without notice and any queries relating to the information including queries as to its most recent amendment or update and accuracy should be placed on our enquiries page.

Exclusion of Liability

In no circumstances will DCLT be liable to you for any direct, indirect, consequential, special or other damage howsoever resulting from the use of this website or any other website connecting to the website by means of a hypertext link or otherwise. This shall be the case whether such damage is caused by transmission from this website (or a connected website you're your computer system, or viruses, worms, Trojan horses or other destructive items, corrupted data or data incompatible with your computer system, or third parties', interception of or access to data of whatever nature. "Data" includes (without limitation) personal data and credit and payment card information transmitted by you electronically to DCLT or otherwise. Such damage shall include (without limitation) lost profits, interruption to business, loss of the whole or any part of a program or programs, or of any data howsoever stored, whether saved on a computer system or otherwise.

Copyright

The copyright in this website belongs absolutely to DCLT. You have permission to download the contents of this website to your local hard drive for your personal use. You also have permission to copy the content to an individual third party for their personal use provided that you acknowledge the source of the material as being this website and you inform the third party that they are bound by DCLT terms and conditions.

Applicable Law

This site is the property of dclt and was created by them and controlled by them in DCLT, Doncaster Lakeside, Bawtry Road, Doncaster, South Yorkshire, DN4 7PD. The laws of ENGLAND will govern the disclaimers terms and conditions set out on this site without giving effects to any principles of conflicts of laws.

Fitness class bookings and cancellations

You can book fitness classes online, in person and by telephone. If fitness classes are not included in your membership you must pay at the time of booking.

Fitness class cancellations and charges

Isn’t it frustrating when you can’t get a place in your favourite fitness class? Even more so when you find out that space was available because someone booked but didn’t turn up, or cancelled at the very last minute! It may shock you to learn that across DCLT we have hundreds of such occurrences every week. That’s a lot of people missing out on the chance to enjoy the brilliant buzz of group exercise!

If fitness classes are included in your membership:
You can cancel you fitness class online, in person and by telephone. Please cancel more than 2 hours before the class is due to start to allow other customers an opportunity to gain a space in the class and you won’t be charged for cancelling your space.

If you cancel less than 2 hours before the class starts and space remains unfilled when the class starts, a late cancellation charge of £2 will be applied to your account. For example, if the class starts at 7pm, you need to cancel by 5pm to ensure you don’t get a late cancellation charge. We will email you the next day about the charge and you are required to pay it within 7 days.

If fitness classes are not included in your membership:
You must cancel your space in person or by telephone. If you cancel more than 2 hours before the class you will get a refund or have the option to move your booking to another class.

If you cancel less than 2 hours before the class starts, no refund will be offered.

Refund Policy

You have the legal right to receive a refund for class bookings made online with us, within 7 days of making your purchase. To receive a refund please email contact@dclt.co.uk quoting your payment reference number (you will receive this in your email confirmation), your full name and the date the payment was made.

All refunds will be credited to the payment card used during your original order.

To ensure the security and privacy of our customers we may seek further clarification on any refund requests.

Summer 2017 Terms & Conditions

Summer Activities policies and terms


Adwick Leisure Centre

The big Family saver £20
Family of 4 can 2 games of bowling, entry to Playzone, and swim during Swim for All session at Adwick Leisure Complex. Subject to availability available Monday to Friday 9am to 3pm

The big Family saver £24
Family of 4 can 2 games of bowling, entry to Playzone, and swim during Swim for All session at Adwick Leisure Complex. Subject to availability available Monday to Friday 3pm – 6pm & Saturday and Sunday 9am -6pm

Fiver Fever
2 games of bowling for £5. Third game offered at £1 available Monday to Friday 9am -3pm at Adwick Leisure Complex

Super six
2 games of bowling for £6, Extra game offered at £1 available Monday to Friday 3pm -9pm at Adwick Leisure

All customers swimming must adhere to the admission policy for that centre.
Swimming Admission Policy for all Centres (excluding the Dome)
CHILDREN UNDER 8
Children under 8 years old must be accompanied by a swimming adult on 2 children to 1 adult basis
CHILDREN UNDER 4
Children under 4 years old must be accompanied by a swimming adult on a 1 child to 1 adult basis.
The only exception is two children under 4 years can be accompanied by an adult on a 2 to 1 basis, if both children are wearing armbands or other approved buoyancy aids and remain in the designated non-swimmer areas of the pool.
All weak swimmers under 8 must wear buoyancy aids at all times unless they are closely supervised by a responsible adult aged 16 years or over.
A weak or non-swimmer is defined as any child who does not hold or meet the criteria of the ASA/ISRM Pool Swimming Standard Award.
Weak or non-swimmers are restricted to the designated non-swimmer areas of the pools which are the small pool and shallow end of the main pool.
Anyone with known medical conditions, or accompanying anyone with medical conditions, that may affect their safety, should inform the receptionist at the point of sale.
Customers with epilepsy must be accompanied by a responsible adult (aged 16 and over) on a one to one basis. They should inform the receptionist at the point of sale.

The Doncaster Dome
Stay the day tickets
Swim & Skate – Single Adult. Swim and Skate only, ticket valid for the day of purchase only, Swimming & Ice skating policies apply
Swim & Skate – Single Family. Swim and Skate only, ticket valid for the day of purchase only, Swimming & Ice skating policies apply


Admission Policy for the Dome
Big Splash
1.
Children under the age of 4 must be accompanied by a responsible person (aged 16 or over) on a one to one basis.
2. Children aged 4 - 7 years must be accompanied by a responsible person (aged 16 or over) on a maximum ratio of one adult to two children.
3. All under eights or weak swimmers will be required to wear a specific entrance band to ensure they are easily identified.
Chill Swim, Off Peak Swim, Early Risers
1. Children under the age of 8 must be accompanied by a responsible person (aged 16 or over) on a maximum ratio of one adult to two children.
Any weak swimmers over 8 must be banded to identify them clearly to the Lifeguards

Ice Skating Admission Policy for the Dome
FAMILY DISCO. The minimum requirement for this session is one adult and one junior. Under no circumstances will individual adults or juniors be admitted to this session. Children under 7 must be accompanied by an adult on the ice at all time. Children under 8 are not permitted on the ice during the Neon session.