Choose Skate FAQs

For your child's first lesson, turn up fifteen minutes early and speak to a member of staff, who will be able to direct you.

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Comfortable clothing; tracksuit bottoms and jacket or jumper. 

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You will receive a link via an e-mail directing you to the home portal. This will give you your options for the next level. Once you have selected your option your child will move to this new session automatically.

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You will receive an e-mail once your child has been awarded a certificate this email will contain a link directing you to the website to purchase a certificate. You can then collect your certificate at the Dome.

You can also purchase your certificates here

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If you have not already done so at the point of joining lessons, you can inform us of your child's medical condition. Please inform the teacher on your first visit, this will assist our teachers when delivering lessons and this information will remain confidential.

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Please let us know if your child is ill and they will not be attending their lesson. If they have had diarrhoea or sickness in the 24 hours prior to their lesson they MUST not attend their lesson. If your child is ill for a short period, i.e. four weeks, you can continue to pay for their lessons and retain their space or cancel and join again once they have recovered. Please note refunds will not be given for lessons you are unable to attend.

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Yes, the monthly subscription paid for lessons covers fifty weeks of the year allowing for two weeks when there are no lessons over the Christmas period.

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Your child will be able to access Skate 4 All sessions Monday to Friday, free of charge as part of their Choose Skate membership.

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You will need to book via our website, using your child's DCLT account. Your username will be the email address you used when signing your child onto skating lessons. You will then need to request a forgotten password to set up the account. 

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4 years of age in our Tots lessons 

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30 minutes per session

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Yes, there are areas where you can sit and watch. Also our cafe will be open for hot drinks and snacks during the lessons.

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Hatfield Outdoor Activity Centre Aquapark two people swimming

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