Help us to Improve

"All feedback is good feedback"

Feedback is very important to the operation of Doncaster Culture & Leisure Trust. We value any feedback which our customers may wish to provide and use it to shape the products and services which we offer

There are a number of ways in which you can provide feedback.


The quickest and easiest way to provide feedback to us is by using the online form on this page. Simply select the centre and activity which you feedback relates to, provide your feedback then submit it to us. Your comments will be assigned to the appropriate Manager for your feedback, who will  then be in touch as soon as possible.Fill out our feedback form

Give Feedback Now

Your Visit
What date did you visit
Your Feedback

Please include any photos, screenshots or other attachments which support your feedback.
About You

In Person

All of our staff members are happy to receive your feedback. All verbal comments are recorded and monitored on a daily basis. If you have an issue with any aspect of your visit, our staff will do their utmost to rectify the matter straight away. If they are unable to do so, they will arrange for another member of staff who will be able to assist you further.

By Post

If you prefer to send us a letter, please address it to

Customer Relations, 
Doncaster Culture & Leisure Trust
The Dome
Doncaster Lakeside
Bawtry Road

We will respond to you within 7 days of receiving your letter. However, please bear in mind that due to the nature of the postal system, we may not receive your comments until several days after you post it.