Hatfield - Aquapark FAQs
The minimum age to go on the Aquapark is 7 years old. Children aged 7- 9 must be accompanied by a swimming adult on a maximum of two children to one adult basis. Participants must be 122cm tall to go on the Aquapark.
Yes, you will need to be able to swim a minimum of 25 meters to go on the Aquapark.
Wetsuits & Buoyancy Aids
Wetsuits are mandatory on the inflatable. Wetsuits and buoyancy aids are provided free of charge as part of your ticket. Wetsuits are sanitised after each session.
Shoes
Shoes are not allowed on the Aquapark – wetsuit socks are the only footwear permitted. Please note that neoprene socks with rubber soles will not be allowed, they must be neoprene socks without soles.
Jewelry
Jewelry must be removed before you enter the park. This includes all removable earrings. If you have recently had any piercings you must apply tape to cover them.
No, glasses are not permitted on the Aquapark. You will need to wear contact lenses or prescription goggles.
Please arrive 30-40 minutes before your session starts time. You will need time to check in, get changed, and take part in a safety brief which is approx 10 mins before the start of your session.
The price is £17.50 per person if booked onsite and in person. Aquapark's price is cheaper £15.50 per person when the session is booked online and in advance.
Cancellations & bad weather
If a session for the Aquapark is canceled due to any unforeseen circumstances or bad weather we will contact you in advance to move your booking to another date.
Transfers
If you wish to move your booking to another date we will require 72 hours' notice to move the booking. Aquapark sessions are nonrefundable and could only be moved to another date.
Yes, you can leave the park in the middle of a session but please let the lifeguard know you are leaving the inflatable and be aware that for safety reasons you will NOT be able to rejoin the session.
Outdoor changing facilities are available by the lake. Participants can use the facility to change before and after the session.
We have a bar and cafe-bar on-site. There are tables around the Aquapark area for your and/or your guests to sit on.
The tables around the Aquapark building are for cafe and bar customers.